SHIPPING POLICY
Shipping Policy
At Lasheva, we want your beauty products to arrive quickly and safely so you can start enjoying them right away. Below are the details about our shipping process, rates, and delivery times. If you have any questions or need assistance, don’t hesitate to contact us!
Processing Time
Orders are processed within 1-2 business days from the time of purchase. Business days are Monday to Friday, excluding weekends and public holidays. Please note that during busy seasons or promotional periods, processing times may take a bit longer.
Shipping Rates & Delivery Times
We offer a range of shipping options to suit your needs. Shipping rates and delivery times depend on your location and the shipping method you choose at checkout.
-
Standard Shipping (3-7 business days)
- FREE on orders over $50
- $5.99 for orders under $50
-
Expedited Shipping (2-3 business days)
- $12.99
-
Priority Shipping (1-2 business days)
- $19.99
International Shipping
We currently offer international shipping to select countries. Rates and delivery times for international orders will vary based on the destination. Please note that customs fees, duties, and taxes are the responsibility of the customer and are not included in the shipping cost.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can use this link to monitor the progress of your delivery.
Shipping Delays
While we do our best to ensure your order arrives on time, please note that delays may occur due to factors outside of our control, such as weather conditions, carrier delays, or customs processing. If your order is delayed, we will notify you as soon as possible.
Incorrect or Incomplete Addresses
Please double-check the shipping address provided at checkout. We are not responsible for packages delivered to incorrect or incomplete addresses. If you notice an error with your shipping address after placing your order, please contact us immediately, and we’ll do our best to help.
Missing or Lost Packages
If your order has not arrived within the estimated delivery time, please check the tracking number for any updates. If the tracking information shows that your package has been delivered but you have not received it, please contact the carrier directly. If the package is lost or damaged, please reach out to our customer support team at support@lasheva.com, and we’ll assist you with the next steps.
Returns & Exchanges
Please refer to our Return & Exchange Policy for information on how to return or exchange your items.
Need Help?
If you have any questions or concerns about your shipment, feel free to contact our customer service team at support@lasheva.com or call us at (123) 456-7890. We’re happy to assist!